Simple, transparent pricing

Everything you need to run customer support at scale, with a clear path from getting started to enterprise-grade support.

Core

Everything you need to get started

$15
/ seat / month
  • Live chat + ticketing
  • Email + social channels
  • Automations & routing
  • Basic analytics
  • Single brand

AI features available on Enterprise

Most Popular

Grow

Built for scaling teams

$45
/ seat / month
  • Everything in Core
  • Omnichannel support
  • Custom roles & limits
  • Advanced reporting
  • Up to 3 brands

AI features available on Enterprise

Premium

Advanced control and performance

$89
/ seat / month
  • Everything in Grow
  • Skill-based routing
  • Internal knowledge base
  • IVR functionality
  • High-scale performance

AI features available on Enterprise

Enterprise

AI included

Full platform power with dedicated support

$150
/ seat / month
  • Everything in Premium
  • AI Chat & Voice Agents
  • Dedicated infrastructure
  • SLA + audit logs
  • White glove onboarding

Talk to us about the right setup for your business

Feature
Core
Grow
Premium
Enterprise
Live Chat
Email
X
Voice
WhatsApp
Telegram
App Store / Google Play
Webforms
Templates & macros
Automations & triggers
Routing on availability
Reports suite
Refresh rate
24h
1h
<2 min
<2 min
Agent performance reporting
Pleased Support
9/5
9/5
24/5
24/7
White glove onboarding
Dedicated account manager
Sandbox environment
Brands
1
Up to 3
Up to 10
Unlimited
Languages per brand
1
2
40+
40+
Concurrent live chats
Up to 50
Up to 250
Unlimited
Unlimited
Concurrent voice calls
Up to 10
Up to 50
Unlimited
Unlimited
Single-tenant infrastructure
SLA (99.9% uptime)
Audit logs
Chatbot AI agent
Live Chat AI
Voice AI

Need help choosing?

Not sure which plan is right for you?

Talk to our team and we'll help you choose the right setup for your business today, with a clear path to trial or self-serve onboarding later.

Join us in building the future of customer support.

Pleased is already powering several large brands and we’re looking for forward-thinking companies to work with.